AI Empowering Your Business

Use AI power to enhance your current solutions in place with our advanced AI technology

AI Empowering The Industry

Integrating our Recommendations and our Anti-Fraud Systems maximised their profits while reducing cost.

What is AI?

A common question asked by a lot of our clients early on is ‘what is AI’? AI stands for Artificial Intelligence, and it’s the type of intelligence found in computers and software – as opposed to found in living creatures like human beings and animals. There is a lot of new AI technology and AI software, which develops as a result of something called ‘machine learning’, in which a flow of information is put through a computer with some commands, and the computer is able to use that data to sift through information at a quick speed and continue to use it to learn for itself.

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There are a number of applications of machine learning that are utilised every day in the digital media space which users probably don’t even notice, such as the processing of images, where data comes in and the AI machine learning program retains it so that it can improve its service instantly. The uses of machine learning are potentially almost infinite, as it can help to push forward a number of projects with data-driven analysis that doesn’t need a great deal of intervention from humans. This means that it can help in all sorts of different projects both in terms of production as well as cost-cutting, productivity and safety measures to keep numbers of people engaged on a project as low as possible. There are supervised and unsupervised forms of a machine learning program that utilise a different sort of machine learning algorithm.

What can AI do for your business?

    Well, the answer lies in what exactly it is that you are looking for, because in so many words; it can do it all! AI technology and AI software have advanced so much, and continue to do so at such a breakneck speed that there is literally a myriad of options available as to what AI can do. If your company is looking to achieve a specific goal by finding problems and solving them, artificial intelligence is vitally important. It has a number of human-like features such as an ability to plan, helping to push creativity, reasoning coherently and of course machine learning. AI technology can manoeuvre through different languages, sift through literally millions of images in seconds and as evidenced by a number of products today such as Siri and GPS, can literally speak to users if necessary. One great factor of AI technology is its ability to learn when it makes a mistake. If a manual viewer of the data flags an issue with the AI technology, the machine learning algorithm will input into the AI software that a mistake was made and will improve the accuracy of its reading.

    The Game Recommendation System that we implement is just one of the uses of machine learning that our services offer. We also have watertight AI fraud detection, Payment Recommendation, VIP Players Detection and Responsible Gaming Detection. Couple this with your business’ already existent Customer relations management. Many of our clients have been impressed with our technology’s ability to get accurate recommendations to their players, with some companies showing an uplift of over 25% within the first quarter of a year of implementing our programs and strategies.

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    Ultimately, gamblers are some of the most unpredictable consumers in the world due to the fact that while sometimes and often they are contributing to the bottom line, their ultimate goal is to take a big chunk out of that in winnings. This means that their patterns are harder to recognise than your average shopper or customer. However, our AI technology takes into account the unpredictability of players so that the correct games can be recommended. Machine Learning is constantly ongoing within our systems, so there’s always updates ongoing to better understand these patterns and help to improve their experience. One review of our services cited how strenuous on resources to manually recommend games, but that is now a thing of the past with the artificial intelligence offered by AIDock.

    There are two types of artificial intelligence; narrow – or strong – AI and general AI. Narrow AI dictates a lot of what we offer at AIDock, with some examples of AI technology including our fraud detection and prevention measures. These are a set of measures which we implement so as to protect your company’s assets and use AI technology to ensure its security by monitoring game players in order to detect any suspicious activity. Using machine learning, which is constantly updated. The best way to detect harmful players is to gather and analyse data on all transactions, events, and player data first. Once our machine learning AI algorithm has begun processing this huge amount of data in a matter of seconds, we can find the hidden pattern of all harmful plays and then use this as the basis to flag harmful players, and keep you ahead of the next attack, not cleaning up behind.

    Our tools are truly unique and cutting-edge when it comes to analytics that are at the heart of the industry. We can provide ‘smarter’ insights into user’s online identities so that you can drive the outreach of your marketing solutions. The information that our AI technology and machine learning can accrue will help to build your marketing campaigns, and better target the people who will engage with your product. In the case of gambling, we can pinpoint the games that are most profitable for your company and help to highlight the users in these games to maximise their gaming experience and your returns on investment. We can help to analyse groups as well as individuals, so you have a broader sense of to whom you are marketing.

    We will update our machine learning program and model automatically to keep harm signals as up-to-date as you need, with the technology constantly changing. We offer highly accurate results that reduce the need for manual review, which will protect your assets and ensure security on your site. We are able to solve real world problems with our AI technology and machine learning algorithms in a number of ways.

    There are a number of uses for AI technology that can benefit your company and help you to join the majority of business owners in implementing Artificial Intelligence. Over a range of businesses, there are studies that show as many as 57% of companies in the United Kingdom using some form of AI system and machine learning. In online casinos, that number goes even higher as technological advances and local restrictions increase the necessity for AI technology. Brick-and-mortar casinos are beginning to give way to the numerous online casinos on the market, including many of our clients like bet777, betFIRST and NetBet. The only regret users of AIDock will have is not opting to use our AI technology and machine learning services sooner to optimise their results.

Why you should be using AI

What is Fraud detection and prevention?

Our Fraud detection and prevention is a set of measures put in place to protect company’s assets and ensure its security. These measures will usually involve monitoring game players in order to detect any suspicious activity.

How can we be alerted to fraud?

Our platform will check for suspicious activity by continually updating ML model and adding new data.

How can we solve real world problems ?


In order to deal with extreme imbalanced legitimate and fraudulent cases, firstly, we randomly under-sampled the legitimate class into a series of subsets; secondly, weigh the pair of the subset of legitimate class and set of fraudulent class and do iterative training on each pair by using XGBoost.

Smart game suggestion

Increase players’ retention and satisfaction, enhance players gaming experience and create engagement by an automated personalized game recommendations while playing .

Automated checking , triggering and retraining

Our platform will daily check the accuracy of game prediction on the test set of new daily data and decide if we need to trigger daily model retraining to update the ML model.

How can we face the challenge?

Our game recommender system is powered by big data, advance ML algorithm and AWS’s scalable and versatile service of SageMaker.

Choose the right applications for you!

Game Recommendation System

The aim of game recommender system is to give suggestions to any player on games that the player has not played, but may be interested in. Playing games is a recurrent activity and a preferred game is played many times, but players also want to discover new games. The game recommender system can suggest players a more direct route to the games when they have exhausted a game or when they are exploring, thereby improving their purchasing and general in-game experience. This may ultimately result into increased revenue.

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AI Fraud Detection

Fraud detection enables you to detect fraud patterns based on a large data set of players’ activities and advanced algorithms of machine learning. Our detection system suggests three-stage approach. Each of the stage represents a specific time point and type of player activity and behaviour. It can identify and block suspicious players, before they can endanger your business. The model was deployed on AWS and the real time record of player was retrieved from our data base and then fed to the model for the fraud detection and prediction

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Payment Recommandation

We retrieve real time records of user transaction history, attributes of payment methods and user-payment method interactions from our databases. This massive collection data allows us to suggest highly accurate recommendations for our customers. Our state-of-the-art Hybrid Recommender System, which can combine collaborative and content-based methods and take the strengths of both systems, can deliver personalised recommendations of payment methods that suit each customer’s tastes and preferences. Not only can this increase recommendation accuracy but can, in turn, increase user engagement and reduce churn.

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Responsible Gaming Detection

The best way to detect harmful players is to gather and analyse data on all transactions, events, and player data first. By processing this huge amount of data, we have used Machine Learning to find the hidden pattern of all harmful plays and then use this as the basis to flag harmful players, and keep you ahead of the next attack, not cleaning up behind.
We will update our ML model automatically to keep harm signals current. With highly accurate results that reduce the need for manual review, it will protect your assets and ensure security on your site. This involves monitoring online players in order to identify and report suspicious activity.

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VIP Players Detection

VIPs are a relatively small group of players, but they can generate a large portion of the company’s revenue. Most companies use pre-defined rules for defining players as VIPs. These rules can be simple or complex, and based on fixed or dynamic thresholds – each method has its pros and cons. Flagging a player as “VIP to be”, or scaling his VIP potential while he’s still new can be valuable to the company. The idea is to use supervised machine learning to identify early behaviour patterns which hint at future VIP status. These patterns can later be coded into rules which will flag players as potential VIPs as early as possible, and enable marketers to provide them with the appropriate treatment that will ensure this result or give the right push to bring it to fruition. This can be done using gradient boosted decision trees.

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Testimonials

Here's a few words from our clients.

AIDock.io has expertise not only in ML but also in the Gambling industry. Together with our teams insight, it helped building an amazing accurate model to suit our Casino CRM lifecyle journeys and resulted into an uplift of +25% within the first 3 months.

NetBet – Paul

NetBet - Paul

Really looking forward to working with AIDOCK team

BetFirst- Julien

BetFirst - Julien

AIDOCK Machine Learning integration has been a fantastic new functionality to our site. The Games Recommendation engine has provided a wonderful new user experience for our players, successfully promoting desirable games to our customers, and thus increasing our deposits

777-ch- Keith

777-ch - Keith

Gone are the days of manually updating your website to make sure users see content relevant to them. Thanks to the machine learning technology of Aidock our users are now constantly presented with games, payment solution, features and promotions they want to see – a guaranteed boost of customer retention!

777.be- Pieter

777.be - Pieter

Price

Transparent pricing

Starter

$499

Up to 50K calls per month(Extra call charge may apply)

Looking to engaging more your current customer base or maximize the impact of you product, the starter pack is perfect for you.

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Professional

$899

Up to 100K calls per month(Extra call charge may apply)

Multiple advanced Machine learning innovative systems at the heart of your business
Best Seller.

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Enterprise

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More than 1 Million calls(Bespoke plan)

Custom solution catered to your company needs.
We will accompany you to achieve your targets.

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Please contact us for any question you might have

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